Customer Service Associate
Customer Service Associate responsibilities
Responsibilities include:
  • Prepares and/or issues documents per customer or service team member requests. (e.g., certificates, auto ID cards, Evidence of Insurance)
  • Ensures service items are completed to resolution. (e.g., policy changes, cancellations, reinstatements, loss runs)
  • Checks policy documents.
  • Mails client documentation.
  • Assists with preparation of client presentation documents. (submissions, proposals)
  • Responds to inquiries. (e.g., accounting, billing, service)
  • Processes non-complex policy changes.
  • May perform a triage role on behalf of the team to include review incoming requests and assign to individual queues based on priority and skill level of associate

Qualifications

  • 2+ years of work experience
  • Demonstrated time management with the ability to follow project plans
  • Proficiency with MS Office tools (Word, Excel, PowerPoint)
  • Ability to adhere to all agency systems, procedures and state regulations
  • Demonstrated oral and written communication skills
  • Ability to work independently

Highlights:

  • Ground-floor opportunity in an exciting technology start-up
  • Cutting edge technology already awarded many patents by the U.S government
  • Company stock options available for top performers
  • Product and compensation terms and details apply

START IMMEDIATELY.
Upon receiving your application, if qualified you'll be provided with exclusive access to the alpha product.

Join the team that's launching the world's first software platform that's fully integrated with a marketplace economy powered by its own currency, educational platform and transportation system.

As part of our global launch and rollout, we're seeking to rapidly fill positions in preparation for the upcoming academic year.
If interested in applying: please send your resume to Bob Jones at Bob@CollegePower.com
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